Break Free from Hearing Loss
Rediscover Hearing, Reconnect with Life – Expert Audiologists. Lasting Results
- Improved speech clarity even in noisy environments
- Comfortable, discreet hearing solutions
- Personalised aftercare, supported by experts
Established For Over 50 Years
Expert Audiologists You Can Trust
Specialist Hearing Assessments Available
Award-Winning Hearing Aid Solutions
Struggling with Hearing Loss?
Hearing loss can affect your social and professional life, leaving you frustrated, isolated, and disconnected. Left untreated, it may strain relationships, reduce enjoyment of daily activities, and even contribute to cognitive declineA reduction in memory and thinking skills, which studies show can be linked to untreated hearing loss.. The constant effort to hear can feel exhausting.
At Hearing Healthcare Centre, we understand. Our expert audiologists offer thorough assessments and tailor-made solutions to Cambridge, Saffron Walden, and surrounding towns.
With compassionate care and cutting-edge tech, we help you regain clarity, rebuild confidence, and reconnect with the world around you. Take the first step towards better hearing today through our industry-leading Hear-IQ
Take Control of Your Hearing in 3 Simple Steps
Step 1: Hearing Test and Consultation
Book your comprehensive 2-hour hearing assessment with advanced diagnostics and full consultation.
Step 2: Hearing Aid Selection
Tailored hearing aid recommendations based on your hearing, lifestyle, and budget
Step 3: Fitting Your Hearing Aid
Expert fitting and fine-tuning for comfort, clarity, and real-world performance.
Our Services
Hearing Tests
Thorough, unhurried hearing assessments using advanced equipment in a comfortable setting
Hearing Aids
Independent advice and a wide range of discreet, modern hearing aids tailored to your life.
Ear Care Services
From ear wax removal and ear health checks to impressions for custom moulds, our expert team provides gentle, precise care for healthy ears
Reclaim My Hearing Now!
Our Hear-IQ Assessment includes:
- Comprehensive hearing test with an audiologist and HCPC-registered hearing aid dispenser
- Pure Tone Audiometry (AC/BC, masking) and ULLs
- High-definition video otoscopy
- Tympanometry and acoustic reflex testing
- Exclusive DexBox dexterity assessment
- Functional tests: QuickSIN, Speech in Noise, Word Recognition
- Real World Soundscapes – immersive 5.1 experience
- Lifestyle & needs analysis (COSI, SSQ, etc.)
- Personalised recommendations and detailed candidacy evaluation
Find out more about a hearing test in Cambridge at our Chesterton clinic.
Hear-IQ Diagnostic Assessment
The Smarter Hearing Assessment
£120
- Gold Standard of Testing
- State-of-the-Art Equipment
- Comprehensive, Proven Approach
- 2-Hour Personalised Appointment
Why Thousands Trust Hearing Healthcare Centre
We’re proud to serve communities across Cambridge, Saffron Walden, St Ives, Great Shelford, St Neots, Bury St Edmunds, Newmarket, Huntingdon, Ely, Bishop’s Stortford, and surrounding areas.
Years of Service
Clients Helped
Average Appointment Time
Would Recommend Us
What Our Clients Say
From the moment I walked in to the Cambridge branch, I felt genuinely cared for. No pressure, just honest, thoughtful advice.
Sandra Rolland, Cambridge
Sandra Rolland, Cambridge I was amazed at the difference. I’m part of the conversation again.
Geoff Bunton, Newmarket The service is unmatched. Thorough, professional, and so personal. Highly recommend.
– Anita F., St Ives Meet Our Hearing Care Specialists
Christopher Carr
Director, Senior Audiologist and HCPC-registered Hearing Aid Dispenser, RHAD
Daniel Bainbridge
Director, Senior Audiologist and HCPC-registered Hearing Aid Dispenser, BSc, RHAD
Rachel Tremlett
Audiologist and HCPC-registered Hearing Aid Dispenser, BSc, FdSc, RHAD
Our Professional Accreditation
Speak To Us
Have a question about our services or need help deciding which appointment is right for you? Our friendly team is here to help.
Whether you’re ready to book or just looking for advice, we’ll guide you through your options and make sure you feel confident every step of the way.
You can call, email, or use the contact form below, and we’ll respond promptly.
Cambridge Clinic
Contact us for more information, any questions, or to make your booking:
A : 140 High St, Chesterton, Cambridge, CB4 1NW
T : 01223 360 700
E : welcome@hearinghealthcarecentre.co.uk
Find Us
Saffron Walden Clinic
Contact us for more information, any questions, or to make your booking:
A : 46 High St, Saffron Walden, CB10 1EE
T : 01799 611 591
E : welcome@hearinghealthcarecentre.co.uk
Find Us
Latest Articles
“No, I Don’t Want a Mobile”: Finding Solutions When the Standard Ones Don’t Fit
Sharp, independent, and determined in that quietly resolute way that people born before the Second World War often are. This 96 year old client walked into our clinic with hearing aids nearly two decades old — held together by habit and sheer willpower more than anything else. Most people would have replaced them years ago. […]
May 15, 2025
“Now Everyone Notices”: From Hiding Hearing Aids to Owning Her Identity
When we first met her, she was shy. Sixteen. Soft-spoken. Her hair was long and always down, carefully swept forward, covering the discreet beige behind-the-ear hearing aids she’d worn since childhood. She’d been fitted through the NHS years earlier, after being diagnosed with a congenital severe hearing loss. Her family had done everything right — […]
May 15, 2025
The Haunted Hearing Aid: Why We Shouldn’t Dismiss the Strange Things Our Clients Say
He came into the clinic, dressed in tweed, a half-buttoned overcoat and a leather-bound notebook under his arm. One of our more eccentric clients, that we hadn’t seen for a short time. An elderly gentleman, formerly a novelist by trade — though judging by his manner, still one at heart. “I need to see someone,” […]
May 10, 2025
Our FAQs
- Q1: Where can I get professional ear wax removal in Cambridge or Saffron Walden?
We offer gentle, expert ear wax removal at both our Cambridge and Saffron Walden clinics, using safe, modern techniques to restore clarity and comfort without discomfort.
- Q2: What’s the difference between a basic hearing test and your professional hearing assessments?
Our hearing tests go beyond quick screenings, using advanced diagnostics performed by audiologists who are HCPC-registered hearing aid dispensers, to give you a complete picture of your hearing health.
- Q3: Do you offer custom noise protection for musicians and workers?
Yes — we design custom noise protection solutions, from musician’s earplugs to industrial-grade protection, tailored to your ear shape and sound environment.
- Q4: How soon can I book a hearing test in Cambridge or Saffron Walden?
Appointments are often available within the week, but our most comprehensive Hear-IQ tests have limited slots — booking early secures your preferred time.
- Q5: What hearing aid brands do you offer?
As independent audiologists, we supply all major hearing aid brands — Oticon, Phonak, Widex, ReSound, Signia, and more — ensuring you get the best match for your needs.
- Q6: Can hearing aids really be discreet?
Yes — from invisible-in-canal styles to slim receiver-in-canal devices, we offer hearing aids that deliver clarity without drawing attention.
- Q7: What makes your audiologists “professional experts”?
Our team is HCPC-registered, BSHAA-accredited, and has over 55 years of combined experience delivering hearing care in Cambridge, Saffron Walden, and beyond.
- Q8: Do you provide ear care services beyond hearing aids?
Absolutely — we offer ear wax removal, ear health checks, custom earmoulds, swim plugs, and hearing protection to keep your ears healthy in every situation.
- Q9: How do I know if I need ear wax removal?
If you’re experiencing muffled hearing, ear fullness, or whistling hearing aids, you may have a wax blockage — a quick check can confirm and resolve it.
- Q10: Do you offer hearing tests for children?
No, we no longer provide hearing tests or hearing screening for children. If you are concerned about a child’s hearing, please contact your GP or health visitor for advice about NHS children’s audiology services.
We do still offer children’s ear impressions and custom swim plugs. Please contact us to discuss your requirements.
- Q11: How does custom noise protection compare to off-the-shelf earplugs?
Custom-moulded noise protection offers better comfort, a secure fit, and consistent sound filtering — perfect for musicians, shooters, or industrial workers.
- Q12: What’s included in your full hearing aid fitting service?
We provide lifestyle-based recommendations, expert fitting, real-ear measurements, and follow-up fine-tuning to ensure lasting comfort and performance.
- Q13: Do you provide workplace hearing tests for employers?
Yes. Hearing Healthcare Centre provides clinic-based industrial hearing assessments for employers in Cambridge and Saffron Walden. We offer routine hearing screening and more comprehensive assessments intended to support workplace hearing surveillance. Employers remain responsible for their overall occupational health and hearing conservation arrangements.
- Q14: How do I book an appointment in Cambridge or Saffron Walden?
You can call our local clinics directly or book online — Cambridge (01223 360700) or Saffron Walden (01799 611591).
- Q15: Are hearing aids available on the same day as my test?
Sometimes, yes. We keep a small selection of hearing aids in stock, so same-day availability may be possible where a suitable device is available. However, as an independent practice offering hearing aids from a wide range of manufacturers, we cannot stock every model or option. Your audiologist will discuss the most appropriate hearing aids for your needs and explain availability before you make a decision.
- Q16: How long does ear wax removal take?
Most appointments take around 20–30 minutes, including a visual check before and after removal.
- Q17: Do you repair or adjust hearing aids bought elsewhere?
We can service, repair, and reprogram most major hearing aid brands — whether purchased from us or another provider.
- Q18: Why is it important to choose an independent audiologist?
Independents like us have no brand quotas, so we recommend what’s right for your hearing, lifestyle, and budget — not what a manufacturer prefers.
- Q19: Do you offer ongoing hearing care plans?
Yes — our aftercare includes annual hearing reviews, hearing aid servicing, and ongoing support to keep you hearing your best.
- Q20: Can you help if I only have hearing loss in one ear?
Yes — we test each ear individually and offer solutions for unilateral or asymmetric hearing loss, ensuring balanced, comfortable hearing.
